Privacy Policy

Last updated: October 2, 2026

Information We Collect

When you request services through our website, we collect personal information necessary to process your request and provide professional deck care services.

Personal Information

• Name and contact information
• Email address for service communication
• Service selection preferences
• Property location for service delivery
• Any additional details you provide about your deck or requirements

Technical Information

• Browser type and version
• Operating system
• IP address for security purposes
• Pages visited and time spent on site
• Referring website information

How We Use Your Information

Information collected serves specific business purposes related to delivering quality deck restoration services.

• Processing and responding to service requests
• Scheduling consultations and appointments
• Communicating about services, scheduling, and project updates
• Improving our website functionality and user experience
• Maintaining records for business operations
• Complying with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared only in these limited circumstances:

• With service providers who assist our operations (payment processing, scheduling systems)
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent for specific purposes

Data Security

We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

Data Retention

Personal information is retained only as long as necessary for the purposes outlined in this policy or as required by law. Service request information is typically maintained for business record purposes and may be kept for several years.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information under certain circumstances
• Objection to processing of your information
• Withdrawal of consent where processing is based on consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance user experience and understand how visitors interact with our site. You can control cookie preferences through your browser settings. See our Cookie Policy for detailed information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this privacy policy or how we handle your information, contact us at:

Email: [email protected]
Address: 427 Oak Haven Boulevard, Suite 203, Mississauga, ON L5B 3K8, Canada