Last updated: October 2, 2026
While primarily serving Canadian customers, we respect the data protection rights of all individuals, including those protected under the European Union's General Data Protection Regulation (GDPR).
We process personal data based on the following legal grounds:
Processing your information to provide requested deck restoration services, communicate about appointments, and fulfill service agreements.
Improving our services, maintaining business records, and ensuring website security and functionality.
Where processing requires consent, we obtain clear, affirmative agreement before collecting or using your information for specific purposes.
Complying with applicable laws, regulations, and legal processes.
Individuals subject to GDPR protections have specific rights regarding their personal data:
You may request confirmation of whether we process your personal data and obtain a copy of that data.
You can request correction of inaccurate or incomplete personal information we hold about you.
Under certain circumstances, you may request deletion of your personal data. This right is not absolute and may be limited by legal obligations to retain certain information.
You may request that we limit how we use your personal data in specific situations.
Where technically feasible, you can request to receive your personal data in a structured, commonly used format or have it transmitted to another controller.
You may object to processing based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, contact us at [email protected] with your request. We will respond within one month, though this period may be extended for complex requests.
When making a request, please provide sufficient information to verify your identity and specify which right you wish to exercise.
For GDPR purposes, the data controller is:
lavender-ravine
427 Oak Haven Boulevard, Suite 203
Mississauga, ON L5B 3K8
Canada
Email: [email protected]
Our operations are based in Canada. If you are located in the European Economic Area, your personal data may be transferred to and processed in Canada. We ensure appropriate safeguards are in place for such transfers.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
Service request information is typically retained for business record purposes. You may request deletion of your data, subject to legal and operational requirements.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in your jurisdiction.
We may update this GDPR compliance notice periodically. Changes will be posted on this page with a revised date. We encourage you to review this notice regularly.
For questions about GDPR compliance or how we process your personal data, contact us at [email protected]